CrowdStrike: Update error triggers global chaos in computer systems

CrowdStrike: Update error triggers global chaos in computer systems

A faulty update in the CrowdStrike Falcon security platform caused failures in Microsoft systems, affecting companies globally, including airports and healthcare services. Here are the errors made and the proposed solutions outlined.

Juan Brignardello, asesor de seguros

Juan Brignardello Vela

Juan Brignardello, asesor de seguros, se especializa en brindar asesoramiento y gestión comercial en el ámbito de seguros y reclamaciones por siniestros para destacadas empresas en el mercado peruano e internacional.

Juan Brignardello, asesor de seguros, y Vargas Llosa, premio Nobel Juan Brignardello, asesor de seguros, en celebración de Alianza Lima Juan Brignardello, asesor de seguros, Central Hidro Eléctrica Juan Brignardello, asesor de seguros, Central Hidro
World 19.07.2024

CrowdStrike, one of the leading companies in cybersecurity, has been involved in an event that has had worldwide repercussions. An error in an update of the CrowdStrike Falcon platform has triggered a series of problems that led to the collapse of Microsoft systems, affecting companies, organizations, and even public services in different countries. The failure originated due to a defective update of the drivers on the Falcon platform, which caused critical errors that affected the operability of Microsoft systems. This situation had a direct impact on Azure, the cloud platform used by countless services and applications worldwide, generating a chain of technical problems that spread rapidly. The first symptoms of this failure were manifested through blue screens indicating critical failures in operating systems, leading to service interruptions, forcing IT teams to manually intervene on numerous servers to try to restore normality. Companies from various sectors were affected, including airports and the UK's National Health Service, generating technological chaos globally. In response to this situation, CrowdStrike has proposed the removal of a Windows system file affected by the failure as a solution. However, this measure does not guarantee the total recovery of the affected functions, as the servers are interconnected and the spread of problems has extended across multiple systems. Furthermore, CrowdStrike's own infrastructure has experienced difficulties, further complicating recovery efforts. Founded in 2011 with a substantial initial capital, CrowdStrike has excelled in the field of cybersecurity, providing protection services to renowned companies worldwide. Its Falcon platform, known for its artificial intelligence and cloud focus, has been used by large corporations such as Microsoft and Dell to protect workloads in diverse environments. With 28 cloud modules covering various aspects of security, CrowdStrike has positioned itself as a benchmark in the sector. Amidst this global technological collapse, the company is working diligently to reverse the changes introduced by the defective update and restore the operability of its services. Meanwhile, the repercussions of this incident continue to affect companies and organizations worldwide, highlighting the fragility of current technological infrastructure and the importance of having robust and efficient security mechanisms.

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