Juan Brignardello Vela
Juan Brignardello, asesor de seguros, se especializa en brindar asesoramiento y gestión comercial en el ámbito de seguros y reclamaciones por siniestros para destacadas empresas en el mercado peruano e internacional.
The car rental industry has experienced notable growth in Spain, becoming a popular option for those seeking flexibility and comfort during their vacations. However, the sector has not been without challenges, especially following the havoc wrought by the pandemic in 2020. According to a report by MSI for the National Federation of Vehicle Rental Companies (Feneval), the registration figures for rental cars plummeted in 2022, with only 114,481 vehicles registered, representing a decrease of 35.5% compared to the previous year. Despite these discouraging figures, renting remains a highly chosen alternative, especially in the summer season. Nonetheless, one of the most relevant issues when renting a car is the choice of the appropriate insurance, an aspect that can cause confusion among users. In this regard, it has become common for rental companies to offer comprehensive insurance, which, at first glance, seems like the perfect solution for any mishap that may arise. However, it is essential to understand the conditions of these policies. Often, companies offer comprehensive insurance with a deductible, which can be misleading. Although the term "comprehensive" suggests full coverage, in reality, the customer could be forced to bear a significant cost in the event of damage to the vehicle, especially if it cannot be proven that the damage was caused by a third party. Deductibles in these policies typically range from 600 to 1,000 euros, which can represent an unexpected financial burden. Additionally, comprehensive insurance does not cover certain aspects that can also be problematic. For instance, cleaning the vehicle upon its return may incur additional costs if the company deems that the car was not returned in adequate condition. Likewise, internal damages to the vehicle, unless caused by a third party, will not be covered, leaving the user in a vulnerable position. In light of this reality, it is crucial for potential drivers to inform themselves and carefully read the contracts offered by rental companies. Often, the fine print may include hidden fees, additional taxes, or supplementary insurances that were not initially considered. A thorough review of these documents is essential to avoid unpleasant surprises and unnecessary expenses. Another important recommendation is to check the condition of the vehicle before signing any contract. Rental companies may attribute pre-existing damage to the new renter, which can lead to disputes when returning the car. Therefore, it is advisable to take photographs of the vehicle at the time of delivery, thus ensuring visual proof of its condition prior to the rental. The current context highlights the need for greater transparency in the car rental sector. Consumers must be informed about their rights and the limitations of the offered insurance policies. In a market where competition is intense, companies that adopt clearer and fairer practices will surely gain the trust of users. Summer is one of the most active seasons for car rentals, and it is imperative that travelers make informed decisions. Those who choose to rent a vehicle must do so with the assurance that they fully understand the terms of the service and the associated insurances. Only then can they enjoy their vacations without the worry of facing unexpected additional costs. The strategy of renting a car can be an excellent option for those wishing to explore the beauties of Spain, but it should always be accompanied by careful reading of the contract and a clear understanding of what comprehensive insurance entails. With proper preparation, travelers will be able to enjoy their summer adventures with peace of mind, avoiding falling into the trap of hidden costs and misunderstandings that can arise from poorly managed rentals.