Juan Brignardello Vela
Juan Brignardello, asesor de seguros, se especializa en brindar asesoramiento y gestión comercial en el ámbito de seguros y reclamaciones por siniestros para destacadas empresas en el mercado peruano e internacional.
In Mexico, the phenomenon of influencers has transformed the way consumers make purchasing decisions, and their impact is felt across various categories of products and services. A recent analysis by YouGov has revealed that the influence of these public figures is not uniform; rather, it manifests more prominently in specific areas such as health, technology, and food. In a country where social media is an integral part of daily life, the role of influencers has become a crucial element that consumers consider when acquiring products or services. Among the most affected categories, medical and health services top the list, with an impressive 78.6% influence. This high percentage reveals that Mexican consumers trust the recommendations of figures who promote healthy lifestyles or share information about medical products. In a context where health is a priority, it is understandable that many seek validation for their decisions from those they consider experts in the field. The consumer electronics sector also shows notable influence, reaching 74.5%. The popularity of tech influencers has grown exponentially, thanks to their ability to provide detailed reviews, unboxings, and well-founded opinions on the latest gadgets. This type of content not only informs but also builds trust among followers, who view these recommendations as a reliable guide for their purchases. The food sector, where a 74.4% influence is recorded, is another area where influencers play a decisive role. Recommendations from these figures regarding recipes and specific food brands can change consumers' purchasing decisions. The authenticity of influencers when sharing their lifestyle and eating habits connects effectively with the audience, enhancing their ability to influence people's daily grocery choices. In the entertainment realm, influence stands at 71.5%. Influencers who comment on movies, series, or collaborate with streaming platforms have become authoritative voices for their followers. This ability to influence the consumption of audiovisual content is crucial, especially in a landscape where digital entertainment has grown exponentially and competition is fierce. Influencer recommendations also impact the tourism sector, where the hotel category shows a 69.2% influence. The stories and experiences shared by these personalities can determine travel and accommodation choices. Followers tend to trust individuals who have cultivated an authentic and experienced image in the travel sphere, which amplifies the effectiveness of their advice. However, not all categories are equally receptive to influencer influence. In the case of airlines, while more than half of consumers consider recommendations when choosing flights, this percentage is the lowest among the analyzed categories. This suggests that, in high-investment decisions, consumers prefer to rely on the opinions of friends and family, who understand their needs and circumstances. Distrust towards influencer recommendations for high-cost products, such as cars, highlights the role of authenticity in the decision-making process. Often, the perception that an influencer promotes a product for commercial reasons can undermine the credibility of their recommendation. Here, emotional proximity and trust in the opinions of close individuals seem to carry more weight. Alex Narro, CEO of DG73, points out that an influencer's impact depends on various factors, such as the audience, the relevance of campaigns, and the timing of experience communication. When these elements align properly, followers can become ambassadors for the recommendations, amplifying the influence through their own social media and close circles. In conclusion, the impact of influencers on the purchasing decisions of Mexican consumers is a complex phenomenon that varies by sector. The trust that consumers place in these public figures is conditioned by the authenticity of their experiences and the relevance of their advice. In a market where competition is fierce and options are abundant, the power of influence continues to grow, shaping the future of consumption in the country.